

Hyundai Ballito
NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since May 2023
Hyundai Ballito have had my car for 1.5 months and it’s still not running. Have had many promises come and go with zero input. Shocking customer service, would never use them or buy from them.
1 reviews | Active since May 2023
Hyundai Ballito have had my car for 1.5 months and it’s still not running. Have had many promises come and go with zero input. Shocking customer service, would never use them or buy from them.
1 reviews | Active since Nov 2012
Poor service and lack of responsibility. Took my car for its 60000km service and the oil plug was not fitted back in place properly resulting in it pulling free and a rapid loss of oil pressure after driving a few kilometers. Had to wait for about 1hour before they came to assist and then requested a report from them only to receive an invoice stating work requested "attend to oil leak". Only after a formal complaint was made did the service manger send a report but this did not address concerns raised regarding the defective workmanship. To top it off they advised that my brake pads required replacement as it was "dangerously low" but inspection by another fitment centre revealed that front and back had over 8000km left. ********* business!
1 reviews | Active since Nov 2012
Poor service and lack of responsibility. Took my car for its 60000km service and the oil plug was not fitted back in place properly resulting in it pulling free and a rapid loss of oil pressure after driving a few kilometers. Had to wait for about 1hour before they came to assist and then requested a report from them only to receive an invoice stating work requested "attend to oil leak". Only after a formal complaint was made did the service manger send a report but this did not address concerns raised regarding the defective workmanship. To top it off they advised that my brake pads required replacement as it was "dangerously low" but inspection by another fitment centre revealed that front and back had over 8000km left. ********* business!
1 reviews | Active since Jan 2026
I bought a car last year August and it was a demo car and it had a dent on the left back door and a chip on the window “same door” . I was promised that they fix my car the following week after buying it and they didn’t, ever since then I’ve been calling and whatsapping em about this and I’ve been getting empty promises up until I fixed the dent on the door myself which cost me R2800 because it was starting to rust. After that I call em around November still complaining and asking for my refund and my window to be replaced and they would keep giving me empty promises telling me that they’ve ordered the window n etc. come December time I kept contacting em because they were not showing any interest in my complaint and I had to be the one doing follow ups. I ended up Speaking to a guy called Reece who works there and he gave me empty promises up until he also referred me to his principal David Joash who also promised me that I’ll be sorted out but also empty promises , last week on the 7th January 2026 I called him and asked him when will I get my window fixed and refund and he promised me that everything will be sorted on Friday the 9th January 2026. Friday came and I didn’t get a call from em as usual and I didn’t get my window fixed and I didn’t get my refund. When I contacted Joash the Principal he told me he asked the other managers to contact me and his not in kzn and I as a customer as usual… should waste my airtime and call the manager who sold me the car because he didn’t sell me the car. I am very very disappointed and fed up with em .
1 reviews | Active since Jan 2026
I bought a car last year August and it was a demo car and it had a dent on the left back door and a chip on the window “same door” . I was promised that they fix my car the following week after buying it and they didn’t, ever since then I’ve been calling and whatsapping em about this and I’ve been getting empty promises up until I fixed the dent on the door myself which cost me R2800 because it was starting to rust. After that I call em around November still complaining and asking for my refund and my window to be replaced and they would keep giving me empty promises telling me that they’ve ordered the window n etc. come December time I kept contacting em because they were not showing any interest in my complaint and I had to be the one doing follow ups. I ended up Speaking to a guy called Reece who works there and he gave me empty promises up until he also referred me to his principal David Joash who also promised me that I’ll be sorted out but also empty promises , last week on the 7th January 2026 I called him and asked him when will I get my window fixed and refund and he promised me that everything will be sorted on Friday the 9th January 2026. Friday came and I didn’t get a call from em as usual and I didn’t get my window fixed and I didn’t get my refund. When I contacted Joash the Principal he told me he asked the other managers to contact me and his not in kzn and I as a customer as usual… should waste my airtime and call the manager who sold me the car because he didn’t sell me the car. I am very very disappointed and fed up with em .
1 reviews | Active since May 2024
My experience with Hyundai Ballito has been nothing short of frustrating and disappointing. It has been three months and I am still waiting for my refund on the traded-in vehicle (i was debitted 2 months premium despite the trade in and they failed to settle the vehicle in time), which is completely unacceptable. On top of that, I had to wait another three months for a safety triangle and wheel spanners—basic items that should have been included in the vehicle at the time of purchase. To make matters worse, I was left driving with an expired temporary license, and only after two months did they finally take my car for a COR. Throughout this entire process, communication and service delivery were extremely poor. Managers kept telling me “the refund is in the pipeline and should come through soon”. It has been since September that I am waiting. Based on my experience, I cannot recommend Hyundai Ballito. I hope they seriously improve their customer service and follow-through in the future. I highly recommend against this dealership.
1 reviews | Active since May 2024
My experience with Hyundai Ballito has been nothing short of frustrating and disappointing. It has been three months and I am still waiting for my refund on the traded-in vehicle (i was debitted 2 months premium despite the trade in and they failed to settle the vehicle in time), which is completely unacceptable. On top of that, I had to wait another three months for a safety triangle and wheel spanners—basic items that should have been included in the vehicle at the time of purchase. To make matters worse, I was left driving with an expired temporary license, and only after two months did they finally take my car for a COR. Throughout this entire process, communication and service delivery were extremely poor. Managers kept telling me “the refund is in the pipeline and should come through soon”. It has been since September that I am waiting. Based on my experience, I cannot recommend Hyundai Ballito. I hope they seriously improve their customer service and follow-through in the future. I highly recommend against this dealership.
Hellopeter has tracked Hyundai Ballito across 18 reviews. Hyundai Ballito hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Hyundai Ballito? Write a review to help others decide.