Poor service and disappointing lack of follow-up

I am extremely disappointed with the service I received from the dealership.

I took my vehicle in for a service on 27 July 2026. After collecting the vehicle, I noticed a noise that was not present before the service. I raised the issue with the dealership and brought it to the attention of the branch manager.

Unfortunately, despite raising the concern, I have not received any follow-up communication from the dealership regarding the matter.

What is particularly disappointing is the lack of accountability and customer service. I expected the dealership to investigate the issue, provide feedback and ensure that my vehicle was properly taken care of. Instead, I have been left waiting without any meaningful communication.

I chose to use a dealership because I expected a professional service and peace of mind. Unfortunately, this experience has been the opposite.