Bad Service ever Hyundai Airport Kempton Park

I had the worse ever experience with Hyundai Airport Kempton. I bought my son a a car from that dealership paid cash. The day came to collect the vehicle after telling. The sales consult Lerato Ngobeni that just the previous night I went through their reviews, and it was not good she promised that, that would not be the case I took her word as all she needed to do was make sure that the car was ready for delivery. On my arrival there was no car the still had to prepare the vehicle it wasn't washed they still had to put in fuel nothing was done. You can imagine how I felt. Her attitude was so nonchalant, and excuse was that she was busy with other customers and that she has 3 cars to delivery so she just ddint get enough time to prepare the vehicle. We had to wait there for 3 hours before everything was done because nothing was ready. I demanded to see the DP and explained that I would like a full refund immediately as the whole experience for my son was spoilt..This occasion was supposed to such a joyous occasion turned into a complete and utter night mare.. A bad service or worsted ever customer service from Lerato was so what the car is here there's nothing she could have done as she was busy, she had other much more important clients to assist. I would definitely not recommend any one to buy from that dealership especially not from Lerato Ngobeni her customer service is the worse ever?. I am still waiting for them to come back and put on the number plate it expired on the 18 August and to get a refund for the petrol.

I would definitely not give them a thumbs up but if bad service is what you are looking for then that's exactly what you will get. For me it's all about the little thing's details

I hope that my complaint is addressed, and I get the necessary feedback from Hyundai South Africa