NR
Neo R
1 reviews | Active since Apr 2026
15 Apr 2026, 15:41
Worst Service Ever
Customer service is honestly horrible, can’t get any feedback on a simple issue. When calling in if not a queue for ages you’re being told a matter has been escalated and you’ll receive a call back and that does not happen. You’re taken from pillar to post on a simple matter. It’s been 4 days since I’ve been requesting activation of my internet and can’t get that right, billing from finance is incorrect that takes ages to be corrected and it’s happened twice now. Unpleasant experience for ****s sake
Helpful (0)
Replies (2)0
Replies (2)HYPA's replyOfficial
15 Apr 2026, 17:08Good day, Neo.
Kindly note that the above has been escalated for further assistance.
Feedback will be provided to you soonest.
Regards,
Hypa
Kindly note that the above has been escalated for further assistance.
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's reply15 Apr 2026, 17:08
Official
Good day, Neo.
Kindly note that the above has been escalated for further assistance.
Feedback will be provided to you soonest.
Regards,
Hypa
Kindly note that the above has been escalated for further assistance.
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's replyOfficial
20 Apr 2026, 07:43 Good day, Neo.
Thank you for your patience.
We have received confirmation that your service is up and running.
Kind regards,
Thank you for your patience.
We have received confirmation that your service is up and running.
Kind regards,
HYPA's reply20 Apr 2026, 07:43
Official
Good day, Neo.
Thank you for your patience.
We have received confirmation that your service is up and running.
Kind regards,
Thank you for your patience.
We have received confirmation that your service is up and running.
Kind regards,
