WIFILESS LIFE

Vuma Hypa, your service is an absolute nightmare. It’s been a full week without internet, and not a single person from your side seems to care. You claim to offer “fast, reliable fibre,” but all I’ve gotten is excuses, empty promises, and radio silence.

Every day I contact your so-called support team, and every day I get the same robotic response: “We’ve escalated your query.” Escalated to where? Heaven? Because nothing changes!

We are paying full price for a service that hasn’t worked for seven days straight, no connection, no updates, no accountability. How do you justify taking people’s money while delivering absolutely nothing?

This is pure disrespect to your customers. If this isn’t resolved immediately, I’ll have no choice but to switch providers.