Vuma Fibre Installation

I app**** for Vuma Hypa fibre on Friday 11th August 2023 online . I made payment and received confirmation as well. On Saturday 12th August technicians came to my premises to check out where to lay the cables . On Monday 14th August i received confirmation that installation will be on Wednesday 16th August 2023 at 4pm . This morning a technician contacted me to ask if they could come through earlier to do the installation . Lucky my daughter was at home but she just went to the Dr . They were willing to wait for 2 hours till she got back to do the installation . After 20 minutes of her arrival i received confirmation on my phone that my fibre was activated and everything was done … Not sure why this company get such poor reviews as i just received excellent servcie from them today