Very very poor services

I paid my account on the 26th of June, 29/07 I do not have internet connection I then immediately logged a query. I was told accounts team at Vuma do not work during the weekend so they can attend to my matter in 72 working hours. Today is the 03/07 still no assistance, I’ve logged my query on all their platforms but no internet connection still. Their customer service sucks and clueless. I can’t wait to get it uninstalled because I’m not going to continue to pay for no service. If you were thinking of getting it do not bother. Even Vumatel the big boss is unable to assist 🚮