FA
Faadilah A
1 reviews | Active since Dec 2020
28 Oct 2025, 17:43
Very disappointed
I am very disappointed in hypa and vuma since 12am this morning the wifi is off till now but they quick to put the wifi off if your 30 days expire they don't even give 1 or 2 days grace, because of this situation they having its been a whole day the wifi is off I demand a extra day of wifi we cant even work today because of the issue but we paying for a service as it is not our problem.
Helpful (0)
Replies (2)0
Replies (2)
HYPA's replyOfficial
28 Oct 2025, 18:02Good day, Faadilah .
Thank you for your review.
Kindly note that we have sent the details of your complaint to our Accounts team who will reach out to you shortly to assist and advise on the connectivity issues that you have been experiencing.
Kind Regards,
Hypa
Thank you for your review.
Kindly note that we have sent the details of your complaint to our Accounts team who will reach out to you shortly to assist and advise on the connectivity issues that you have been experiencing.
Kind Regards,
Hypa
HYPA's reply28 Oct 2025, 18:02
Official
Good day, Faadilah .
Thank you for your review.
Kindly note that we have sent the details of your complaint to our Accounts team who will reach out to you shortly to assist and advise on the connectivity issues that you have been experiencing.
Kind Regards,
Hypa
Thank you for your review.
Kindly note that we have sent the details of your complaint to our Accounts team who will reach out to you shortly to assist and advise on the connectivity issues that you have been experiencing.
Kind Regards,
Hypa
HYPA's replyOfficial
29 Oct 2025, 16:03Good day, Faadilah!
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Support team that your query has been attended to and is now resolved
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Hypa
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Support team that your query has been attended to and is now resolved
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Hypa
HYPA's reply29 Oct 2025, 16:03
Official
Good day, Faadilah!
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Support team that your query has been attended to and is now resolved
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Hypa
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Support team that your query has been attended to and is now resolved
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Hypa