tM
tebogo M

1 reviews | Active since May 2026

11 May 2026, 11:19

very bad customer service

utter disappointment, a call was logged for me since Saturday, no communication whatsoever from the hypa team, you have to call and fight to get an update on the ticket logged, and the team seems clueless of what they are doing

0
Replies (2)
HYPA
HYPA's reply11 May 2026, 11:25
Official
Good day, Tebogo. 

Thank you for the feedback. 

Please note that we have escalated your query to our support team with reference HYPA***. They will contact you to provide feedback on your link-down query. 

Regards
HYPA
HYPA's reply12 May 2026, 14:17
Official
Good day, Tebogo. 

Thank you for the patience

Kindly note that we have received confirmation that your link is up. 

Kind regards,