IT
Innocentia T
1 reviews | Active since Apr 2026
13 Apr 2026, 13:09
Useless customer service
Utter ******* customer service. My service has been disconnected for over a month with no outstanding amount, no solution from the customer service department and lazy customer service employees who don't read notes nor do any follow up.
Helpful (0)
Replies (2)0
Replies (2)
HYPA's replyOfficial
13 Apr 2026, 14:10Good day, Innocentia .
Kindly note that the above has been escalated for Sales assistance
Feedback will be provided to you soonest.
Regards,
Hypa
Kindly note that the above has been escalated for Sales assistance
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's reply13 Apr 2026, 14:10
Official
Good day, Innocentia .
Kindly note that the above has been escalated for Sales assistance
Feedback will be provided to you soonest.
Regards,
Hypa
Kindly note that the above has been escalated for Sales assistance
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's replyOfficial
04 May 2026, 14:03Good day, Innocentia.
Thank you for being patient while we worked to resolve the query.
Please note that your refund was processed on the 23rd of April, and it should take 7 working days to reflect in your account.
The query is closed on our end. Please email *** if there is anything else we can assist with.
Regards
Thank you for being patient while we worked to resolve the query.
Please note that your refund was processed on the 23rd of April, and it should take 7 working days to reflect in your account.
The query is closed on our end. Please email *** if there is anything else we can assist with.
Regards
HYPA's reply04 May 2026, 14:03
Official
Good day, Innocentia.
Thank you for being patient while we worked to resolve the query.
Please note that your refund was processed on the 23rd of April, and it should take 7 working days to reflect in your account.
The query is closed on our end. Please email *** if there is anything else we can assist with.
Regards
Thank you for being patient while we worked to resolve the query.
Please note that your refund was processed on the 23rd of April, and it should take 7 working days to reflect in your account.
The query is closed on our end. Please email *** if there is anything else we can assist with.
Regards