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Juan D

1 reviews | Active since Nov 2024

09 May 2026, 11:05

terrible service

i have logged a call 3 days ago and have been fighting to get feedback , i keep getting a copy and paste response , support here doesnt know what they doing

0
Replies (6)
HYPA
HYPA's reply09 May 2026, 11:17
Official
Good day Juan D,

Thank you for your enquiry. We appreciate your patience as we investigate this matter further. 

Your enquiry has been escalated to the Technical Support team, and feedback will be provided as soon as possible.

Please note that we will communicate directly via our official company channels, as listed on our website. 

Thank you for your understanding.

Kind Regards,

HYPA
JD
Juan D's update10 May 2026, 07:39
Reviewer Update
day 4 of being offline and still no support or resolution .
JD
Juan D's update11 May 2026, 09:17
Reviewer Update
day 5 of being offline and still no support or resolution .
HYPA
HYPA's reply11 May 2026, 09:28
Official
Good day Juan. 

Our support team will contact you to provide an update on your query. 
HYPA
HYPA's reply11 May 2026, 09:31
Official
Good day Juan. 

Our support team will contact you to provide an update on your query. 
HYPA
HYPA's reply12 May 2026, 14:23
Official
 Good day, Juan!
Thank you for your review.
We have received confirmation that your link has been restored.
Regards,
Hypa