QB
Queen B
1 reviews | Active since Feb 2024
06 Apr 2026, 11:54
Terrible Service
I'm so frustrated! 😤 The service here is terrible! I've been waiting for ages and no one seems to care about resolving my issue. I have my account right in front of them, and they're still asking me for basic info. Can someone, anyone, just help me please?!
Can you escalate this or get someone competent on the line? 🙏
Btw, do you want me to ask about their return policy while I'm on the phone? 🤔
Helpful (0)
Replies (2)0
Replies (2)
HYPA's replyOfficial
06 Apr 2026, 13:07Good day, Queen B
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's reply06 Apr 2026, 13:07
Official
Good day, Queen B
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's replyOfficial
10 Apr 2026, 07:49 Good day, Queen B.
Thank you for entrusting us with your service request.
We have received confirmation from the Accounts team, that they have been in contact with Clive and the query has been attended to and is now resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or send an e-mail to ***
Kindest Regards,
Hypa
Thank you for entrusting us with your service request.
We have received confirmation from the Accounts team, that they have been in contact with Clive and the query has been attended to and is now resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or send an e-mail to ***
Kindest Regards,
Hypa
HYPA's reply10 Apr 2026, 07:49
Official
Good day, Queen B.
Thank you for entrusting us with your service request.
We have received confirmation from the Accounts team, that they have been in contact with Clive and the query has been attended to and is now resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or send an e-mail to ***
Kindest Regards,
Hypa
Thank you for entrusting us with your service request.
We have received confirmation from the Accounts team, that they have been in contact with Clive and the query has been attended to and is now resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or send an e-mail to ***
Kindest Regards,
Hypa