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ZP
Zane P

1 reviews | Active since May 2016

03 Jan 2026, 18:19

*** service and lies

Bad service when they want their money for a sign up they quick to send the bill but they F###ing me around now when I paid for this month already middle of last month to avoid this delays first it was escalated for activation now they telling me lies again about it being with the technician what **** are you speaking everyday is a new story very useless service and lies sies but when they want money they know how to bill you on time naaiers my work is standing coz of your *** incompetence

0
Replies (9)
HYPA
HYPA's reply03 Jan 2026, 20:13
Official
Good day Zane, 

Thank you for your enquiry. We appreciate your patience as we investigate this matter further. 

Your enquiry has been escalated to the Support team, and feedback will be provided as soon as possible.

Please note that we will communicate directly via our official company channels, as listed on our website. 

Thank you for your understanding.

Kind Regards,

HYPA Team
ZP
Zane P's update03 Jan 2026, 20:14
Reviewer Update
Ya and give me the same reply as you have on WhatsApp or maybe some new lies
HYPA
HYPA's reply03 Jan 2026, 20:22
Official
Good day Zane P, 

The matter has been escalated.

Further feedback will be provided soonest.

Kind regards

Hypa
ZP
Zane P's update06 Jan 2026, 23:56
Reviewer Update
I stand by my words of how useless you are and Blanca doesn't care either its time to stop complaining and move on time to take my referral customers too and let them know ive advised them wrong and we should all move since you have enough customers that you dont need new ones or care about your existing ones
HYPA
HYPA's reply07 Jan 2026, 08:07
Official
Good day, Zane

Kindly note that the team is currently attending to the matter to confirm resolution soonest.

We have requested the team contact you ASAP with an update.


Kind regards,
ZP
Zane P's update07 Jan 2026, 09:55
Reviewer Update
Yes because you only want to jump when I must complain and cant even follow the instructions on when to call

Please dont try to be professional because you're pathetic
ZP
Zane P's update07 Jan 2026, 17:25
Reviewer Update
Thanks you for you agent telling me I should wait or cancel i will expect my refund and ive cancelled I dont have time for your weak stories
HYPA
HYPA's reply07 Jan 2026, 19:28
Official
Hi, Zane.
Kindly note that the above has been added onto your current escalation for further assistance.
Feedback will be provided to you soonest
Regards,
Vox
HYPA
HYPA's reply28 Jan 2026, 11:22
Official
Good day, Zane!
Thank you for your patience whilst this matter was being investigated.
Kindly note that we have received confirmation from our Support team that your query has been attended to and is now resolved 
Should you require any further assistance, please do not hesitate to contact us.
Regards,
Hypa