LM
Lornah M

1 reviews | Active since Nov 2025

03 Oct 2026, 10:26

Reactivation delays

We made payment on the 1st of October amount R405 to reconnect our router it's been more then 48 hours ,now they are saying it's being re ordered again and awaiting payment but yet we made payment..address kgabo rd *** order confirmation number *** now they say we did not pay but we have proof as this confirmation number you cannot receive without making payment,

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Replies (1)
HYPA
HYPA's reply03 Oct 2026, 14:58
Official

Good day Lornah M,

Thank you for reaching out to us.

We appreciate your patience while we investigate your query. Your matter has been escalated to our Debtors Team for further review, and we will provide you with feedback as soon as possible.

For your security, please note that any further communication regarding this matter will be handled through our official Vox communication channels, as listed on our website.

Thank you for your understanding and patience while we work to resolve your query.

Kind regards,

Vox