Poor service delivery

Item: HYPA
Rating: 1
Author: Nthabi M

Poor service delivery, ive opened an account n paid in full friday they scheduled an appointment for installation today at 8:30 n never came. Nw they resheduled my appointment till wednsday. I paid for this installation because i need it, where mst i connect please bring my money back wil find another fibre network

Helpful (0)

Replies (3)

HYPA's replyOfficial

08 Jun 2026, 19:05

Good day Nthabi.

Thank you for the feedback.

Your query has been escalated to our projects team for further assistance. They will contact you to advise further.

Regards

HYPA's reply08 Jun 2026, 19:05

Official

Good day Nthabi.

Thank you for the feedback.

Your query has been escalated to our projects team for further assistance. They will contact you to advise further.

Regards

Nthabi M's updateReviewer Update

09 Jun 2026, 10:46

Im no longer in need of ur services jst bring back my money

Nthabi M's update09 Jun 2026, 10:46

Reviewer Update

Im no longer in need of ur services jst bring back my money

HYPA's replyOfficial

15 Jun 2026, 10:00

Good day, Nthabi.
Thank you for entrusting us with your service request.
We have received confirmation from the Projects team, that your query has been attended to and is now resolved.
Should you require any further assistance, please do not hesitate to contact us on *** or send an e-mail to ***
Kindest Regards,
Hypa

HYPA's reply15 Jun 2026, 10:00

Official