CN
Cairan N

1 reviews | Active since Nov 2025

26 Nov 2025, 15:45

Poor Service

I’ve had to contact WhatsApp support multiple times, and it’s consistently been difficult to get the help I need. They often respond with a single line and close the chat without fully understanding my request. Recently, they told me to log a ticket and then open a new chat with the reference number. I followed these instructions, but when I opened the chat again, I was given the exact same instructions as before, im done with HYPA.

0
Replies (2)
HYPA
HYPA's reply26 Nov 2025, 16:08
Official
Good day, Cairan

 Thank you for the post.
 Kindly note that the above has been noted and escalated for investigation and resolution.
 Feedback will be provided to you soonest.

 Regards,
 Hypa 

HYPA
HYPA's reply27 Nov 2025, 14:23
Official
Good day Cairan,

Thank you for your patience while the matter was being attended to.
We have received confirmation that you have been contacted and advised accordingly.

Please feel free to reach out to us on *** / *** if further assistance is needed.

Kind regards,
Hypa