ES
Eric S

1 reviews | Active since Mar 2019

24 Apr 2026, 14:34

Pathetic service

Very poor service. I paid for my order, it's been more ten days without installation. I was promised it will be installed withing 1 to 3 days, and suddenly they changed the pricing after payment. Their chats they cut me off without proper response.

0
Replies (2)
HYPA
HYPA's reply24 Apr 2026, 15:01
Official
Good day Eric. 

Thank you very much for reaching out to us. 

Please note that we have escalated the query to our projects team. They will contact you to assist further. Your reference for the escalation is HYPA***. 

Regards
HYPA
HYPA's reply05 May 2026, 13:30
Official
Good day, Eric. 

Thank you for your patience while we work to resolve the issue. Our order is currently with our projects team, as it is on hold with the FNO planning team. Our project team will keep you updated on the status of your order. 

Regards