LG
Lea G

1 reviews | Active since Apr 2025

11 Apr 2025, 08:55

PATHETIC CUSTOMER SERVICE

TO VOX TELECOMS YOUR BABY HYPA FIBRE IS RIDICULOUS

I am really getting tired of this my account got suspended i made payment on Monday The service was reinstated Tuesday the service went off i have been told -theres an outage -then they couldn't find my payment -than they found the payment -than it takes 3 business days to process a payment

How does any of this make sense at this point i just want a refund and switch providers because this is not on, Pathetic customer Service i have been using this for over 2 years and never did it take 3 days to allocate a payment mind you it has now been 4 business days this is madness, Than you customer service agents come in reply whenever they feel like it an leave the chat straight after that don't even give us a chance to reply... Thats as damn good as dropping the call on a customer PATHETIC i tell you...so just tell me what is the process of getting a refund i have swallowed the bad service over and over but i think **** is the last straw i will find a more reliable provider

IF I COULD GIVE A NEGATIVE STAR RATING I WOULD THEY ARE NOT DESERVING OF THIS ONE

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