MH
Muzi H

1 reviews | Active since Jun 2022

07 Nov 2024, 16:14

Pathetic , beyond putrid service

Pathetic service.

First month was hell, i ordered a post billing service and was offered prepaid, which took them months to install.

I took it none the less as my work now requires Specifically trench fibre and i had wireless with my then ISP., only to put myself in misery.

I hardly can use the service as it is so unstable. I am paying for two services now.

I asked to upgrade the line as i thought maybe a faster speed may solve my problem. i was told i should do it on their portal. Got there it doesn't work properly.

I spoke on their watsapp chat line, they take up to an hour to respond and of nobuse as they did not give me what i wanted.

Tried changing from a prepaid line i did not ask for to their autorenew, and i was told to cancel the current service first. I said fine i can do that and was told i must do it alreast 14 days prior to my billing / recharge date.

What a circus.

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