JK
Jay K
1 reviews | Active since Jun 2012
23 Mar 2026, 08:21
No refund has been made
I app**** to get wifi installed when technicians came to my place I was told there is no Fibre, I requested for cancelation and refund attached my banking details and proof of payment, to date I'm being taken from pillar to post on their WhatsApp they end conversation without my enquiry being solved I'm so disgusted by their service I want my refund
Helpful (0)
Replies (2)0
Replies (2)
HYPA's replyOfficial
23 Mar 2026, 12:38Good day Jay,
The above has been noted and escalated to our Customer service team for assistance.
You will be in communication with accordingly.
Kind regards,
The above has been noted and escalated to our Customer service team for assistance.
You will be in communication with accordingly.
Kind regards,
HYPA's reply23 Mar 2026, 12:38
Official
Good day Jay,
The above has been noted and escalated to our Customer service team for assistance.
You will be in communication with accordingly.
Kind regards,
The above has been noted and escalated to our Customer service team for assistance.
You will be in communication with accordingly.
Kind regards,
HYPA's replyOfficial
30 Mar 2026, 13:57Good day, Jay
Thank you for your patience.
Kindly note that we have received confirmation that your refund has been completed.
Kind regards,
Thank you for your patience.
Kindly note that we have received confirmation that your refund has been completed.
Kind regards,
HYPA's reply30 Mar 2026, 13:57
Official
Good day, Jay
Thank you for your patience.
Kindly note that we have received confirmation that your refund has been completed.
Kind regards,
Thank you for your patience.
Kindly note that we have received confirmation that your refund has been completed.
Kind regards,