I don't have any energy for this service provider cause they are just full of games and unprofessional to serve ppl.

Hi, HYPA is turning out to be a bad ISP for fibre connection. My line was down since from Saturday just few minutes after the game and I contacted them and they told me that my line was incorrectly canceled by Vuma system and I requested them to give contact for Vuma so that I can call them I got the numbers but they don't work over the weekend so I left a message for them to contact me on Monday I had to call them only to find out that the issue is not from them that's what they said and told me to go back to ISP that I'm using which is HYPA. I did that again and they still telling me that it's not them but Vuma system canceled my line and they are placing a new order for me which I told them that I got that same info from Vuma that the is an new order done for my line but how made it they don't want to mention the person my boy did not get to study for his paper today no one did apologized, they have been taking me around doing up and down with no proper explanation I'm still waiting for them telling me that on there side is showing active but the line is not working on my side the most frustrating part of it all it is the robot system which they are using you get replies so late and I don't know really what must happen I am so unhappy, frustrated and angry at this point. Cause they will tell you about the working hours on there side /So the agent from Vuma said I must ask like I did on the WhatsApp account new order was made Why!!!