LM
Lillian M
1 reviews | Active since Dec 2017
04 Mar 2026, 10:23
Hype fibre disconnected paying customers
Diconnecting customer while they paid and do not have ETA on resolving the issue
Helpful (0)
Replies (3)0
Replies (3)
HYPA's replyOfficial
04 Mar 2026, 10:38Good day Lillian.
Thank you for reaching out to us.
Kindly note that we have escalated the query to our support team. They will contact you to assist further with the connectivity.
Thank you for reaching out to us.
Kindly note that we have escalated the query to our support team. They will contact you to assist further with the connectivity.
HYPA's reply04 Mar 2026, 10:38
Official
Good day Lillian.
Thank you for reaching out to us.
Kindly note that we have escalated the query to our support team. They will contact you to assist further with the connectivity.
Thank you for reaching out to us.
Kindly note that we have escalated the query to our support team. They will contact you to assist further with the connectivity.
LM
Lillian M's updateReviewer Update
04 Mar 2026, 10:46That what was said yesterday still nothing why do we need to post to hello peter to get assistance
LM
Lillian M's update04 Mar 2026, 10:46
Reviewer Update
That what was said yesterday still nothing why do we need to post to hello peter to get assistance
HYPA's replyOfficial
05 Mar 2026, 09:07Good day, Lillian.
Our support team has confirmed that your line was affected by an outage in the area, which has been resolved. They have tried to contact you to advise that the outage is resolved, and they can detect an active session on your line. Kindly note that the query is resolved.
Our support team has confirmed that your line was affected by an outage in the area, which has been resolved. They have tried to contact you to advise that the outage is resolved, and they can detect an active session on your line. Kindly note that the query is resolved.
HYPA's reply05 Mar 2026, 09:07
Official
Good day, Lillian.
Our support team has confirmed that your line was affected by an outage in the area, which has been resolved. They have tried to contact you to advise that the outage is resolved, and they can detect an active session on your line. Kindly note that the query is resolved.
Our support team has confirmed that your line was affected by an outage in the area, which has been resolved. They have tried to contact you to advise that the outage is resolved, and they can detect an active session on your line. Kindly note that the query is resolved.