HYPA MUST BE DESTROYED IMMEDIATELY

I made a payment on the 18th of May 2024. Since then, our internet connection has been cut off. I called them on the 7th of June 2024 to discuss the problem and I was informed that the problem was on their side because they changed the reference number and the new reference number was not synced to our account. They informed me that it will take the 72 hours, or 3 working days to fix. I called again on the 13th of June 2024 to get an update and I was informed that they are still waiting for a response. Since then I haven't gotten any response from them and I have been calling them non-stop. This company must be shut down because their words and actions (service) are on opposite ends. They know how to make promises but they don't know how to keep them. Yesterday I received a call from their fiber and installation company Vumatel (after I wrote a review on their page) and I was promised that the matter would be resolved by the end of yesterday. Still, nothing has been resolved. I even called Hypa again today and as expected, no one was there to answer the line to tell us more and more lies. I cannot pay for a service that I do not receive and so I am calling for all companies that have an involvement with Hypa to reconsider their relationship because Hypa is intentional in making sure they don't make money. Once again, Hypa must be destroyed IMMEDIATELY and no one should participate in their business.