Hypa Fibre is the biggest Fibre **** Ever | Just remove me

One of the most infuriating experiences ever. Now lets break it down:

1. You cannot upgrade or downgrade your wifi in any stage. You have to wait for 30 days until you can switch. But it gets better, you have to then cancel the order, and then place a new order. All of those things above take time.

2. I was unhappy with above, and I wanted to cancel. Guess what, it taking them years to cancel. I waited over 5 days. On the 3rd day, I call to cancel again and they told me they have no record of me cancelling. How? I call everyday at this point to get my service cancelled.

3. Apparently their cancellation team is nowhere to be found, and to top it all off, they don't even have a retentions team.

4. Because I want to use a different ISP, they're dragging their feet in removing me from their entire service. Doing internal blaming; "The cancellation team hasn't responded to us" - who gives a kaak about that?

5. Their communication is pure junk. They literally don't have the best technology ever. They're system is flawed and useless. Their support team tries their best, but the whole system is sooooo messed up

If you're thinking of getting Hypa Fibre, just don't. Use a different service.