Hypa fibre and Vumatel

Vumatel Hypa fibre connection is so bad. Lately it just doesn’t work anymore. I complained last week and it took almost 3days to be sorted. Again this weekend, since yesterday I don’t have connection and they just told me to wait for 72 hours. They take the full amount but the connection only works some days. It’s a waste of money honestly and I’m looking for another fibre connection in my area.