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Mohammed A

1 reviews | Active since Feb 2026

11 Feb 2026, 11:21

Hypa

Hi I would like to just inform you guys if you ever chose hypa Fibre don't they are so unprofessional, I paid them same-day to get wifi installed but the guy from openserve came and told me he can't out in Fibre by me then I explained to them what they told me, they said I could just get a refund and then I followed the procedures a whole month they coming with stories whole time

I was very respectful and I asked them nicely the person I chatted to tell me I'm unprofessional, when they the ones that is unprofessional and still has the nerve to say I'm unprofessional, I have been patient since day one and very respectful yet this is the *** service I get, imagine the rolls turned the wifi was installed and I never pay the next month then what how would they react, they are a bunch of scanners I will never recommend anyone to this *** place with *** service just ****ed

0
Replies (3)
HYPA
HYPA's reply11 Feb 2026, 12:57
Official
Good day, Mohammed!
Thank you for the post.
 Kindly note that the above has been noted and escalated for investigation and resolution.
 Feedback will be provided to you soonest.
 Regards,
 Hypa

Best regards,

HYPA
HYPA's reply17 Feb 2026, 13:49
Official
Good day Mohammed. 

Our accounts team are still waiting for documents to process your refund. Kindly send the documents so we can proceed accordingly. Reference HYP***.

Best regards,

HYPA
HYPA's reply23 Feb 2026, 08:40
Official
Good day, Mohammed

Thank you for your patience,

We have received confirmation that the refund has been processed by Netcash and will reflect in your account within 5-7 working days.

Kind regards,
HYPA

Best regards,