1 reviews | Active since Dec 2016
Horrible customer service
I was referred by a friend to change to Hypa, installation was done yesterday but the connection is not active. I called call centre lots of times with no assistance offered instead they will just let u speak on Ur own without responding or just drop the call. Supervisor said he will call back m still waiting for him to call till today.
Good day, tebogomoya T!
Thank you for your review.
Unfortunately, we have not been able to allocate this query to your HYPA Account with the information provided in the original correspondence.
Kindly provide us with your HYPA Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
HYPA Team
Good day, tebogomoya T!
Thank you for your review.
Unfortunately, we have not been able to allocate this query to your HYPA Account with the information provided in the original correspondence.
Kindly provide us with your HYPA Account number or contact number linked to the account, in order for us to assist accordingly.
Thank you in advance,
HYPA Team
Good day, tebogomoya T!
Thank you for the information provided.
We appreciate your patience while we investigate your query.
Your matter has been escalated to our Support Team for further review, and we will provide you with feedback as soon as possible.
For your security, please note that any further communication regarding this matter will be handled through our official Vox communication channels, as listed on our website.
Thank you for your understanding and patience while we work to resolve your query.
Kind regards,
HYPA Team
Good day, tebogomoya T!
Thank you for the information provided.
We appreciate your patience while we investigate your query.
Your matter has been escalated to our Support Team for further review, and we will provide you with feedback as soon as possible.
For your security, please note that any further communication regarding this matter will be handled through our official Vox communication channels, as listed on our website.
Thank you for your understanding and patience while we work to resolve your query.
Kind regards,
HYPA Team