aM
azile M

1 reviews | Active since Feb 2020

04 Oct 2026, 11:17

FROGFOOT IS A **** – CAPE TOWN, ESPECIALLY POOR AREAS

FROGFOOT IS A **** – CAPE TOWN, ESPECIALLY POOR AREAS FROGFOOT IS A **** – CAPE TOWN, ESPECIALLY POOR AREAS

Last week our Frogfoot WiFi was OFF for days. It only came back Friday evening. People lost DAYS of data and paid for a service they never got — and NOT ONE refund. Not even an apology.

Today, 04/10/2026, our router is OFFLINE AGAIN. Only NOW they say they'll "provide assistance." Why must we beg for a service we PAID for?!

We are in poor areas where every rand counts. Frogfoot takes our money and gives us nothing but excuses and dead routers.

If this is not fixed by TOMORROW, we are taking this straight to ICASA and laying a formal complaint. We are done being silent.

Frogfoot — FIX IT OR REFUND US. TODAY. Not tomorrow. NOW.

0
Replies (1)
HYPA
HYPA's reply04 Oct 2026, 11:27
Official

Good day Azile

Thank you very much for the review. We really appreciate your feedback.

Kindly note that we are not able to link an account using the provided details. Please provide your HYPA account details so we can assist further.

Regards