Fibre Installation for Dalton Colledge ORDER NUMBER X14959

I signed up with Hypa with the Sales Consultant Natalia Comole, i signed up on the 25th November i made a payment to install my fibre line. The consultant promised me when i pay she will install my line 3 days after i made payment. It's now more than 2 weeks since i made a payment i never received 1 follow up call or anything from Hypa or the Installers. I've been calling Hypa for more than 20 times since t made payment. Week before last there was a problem with my address i gave them my address 102 Florence Street, Noordgesig, 1804.. There was a problem with the address between Vuma and Hypa my address was captured wrong last week from the 28th Novemeber till the first of December ive been calling in everyday to sort the address out. On the 1st December my address was changed. Yesterday i called the Hypa call centre and the promised me that they will come today the 9th December at 1 pm to install and i tool off work a day to make sure that the installation will take place. Today i called to confirm Hypa gave me the number for the installer and installer said that my address is wrong or was never changed. It took more more then 4 days last week and Hypa promised me the address is changed yesterday Hypa promised me that my Fibre will be installed at 1 pm today the 9th December. Hypa this is really bad service and i really wont advise anyone to sign up with Hypa.. Since the day i made the payment i never received 1 call from Hypa.. I took unpaid leave today because i knew Hypa is so useless and unrelaibe and yet they proved me right. This was honestly the worse experience ever this is bad, bad, bad service. I still don't have fibre connected and i still get the run around from them no one is taking responsibility