Distraught Openserve client

Very unhappy with the service I received have been calling the call centre from the 1Dec and never received help or someone that knew what they and I just had to make a payment and then there is the sales manager Nelly very rude woman who has no people skills I have been without fiber for the whole month and I still going to be without until after the 8th of Jan which is unfair to me as a consumer because now the whole account department is on leave I appreciate you Jeanette the lady that assisted me and the rest of you should get training on what ur job is .I would never recommend anyone to use openserve or Hypa