EB
Ebrahim B
1 reviews | Active since Apr 2021
04 May 2026, 11:46
Bad customer service
Again another week has gone and yet no Refund. Hypa Vuma just dont care about the customer at all. They making empty promises
Helpful (0)
Replies (5)0
Replies (5)
HYPA's replyOfficial
04 May 2026, 12:03Hi, Ebrahim.
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
HYPA's reply04 May 2026, 12:03
Official
Hi, Ebrahim.
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
EB
Ebrahim B's updateReviewer Update
07 May 2026, 09:16Its been 2months now that im struggling to get my refund from you people. Keep on telling me about Payfast but payfast does nothing. We as consumers being treated like we nothing.
EB
Ebrahim B's update07 May 2026, 09:16
Reviewer Update
Its been 2months now that im struggling to get my refund from you people. Keep on telling me about Payfast but payfast does nothing. We as consumers being treated like we nothing.
HYPA's replyOfficial
07 May 2026, 09:24Good day, Ebrahim.
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
HYPA's reply07 May 2026, 09:24
Official
Good day, Ebrahim.
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
Kindly note that the above has been added onto your current escalation to Accounts department and an agent will be in touch with you to assist soonest.
Regards,
Hypa
EB
Ebrahim B's updateReviewer Update
07 May 2026, 09:30You telling me the above story over and over its like a robot replying to these reviews
EB
Ebrahim B's update07 May 2026, 09:30
Reviewer Update
You telling me the above story over and over its like a robot replying to these reviews
HYPA's replyOfficial
07 May 2026, 09:36Kindly note that each time you post, we add onto your current escalation to the relevant department for them to assist further.
HYPA's reply07 May 2026, 09:36
Official
Kindly note that each time you post, we add onto your current escalation to the relevant department for them to assist further.