EB
Ebrahim B
1 reviews | Active since Apr 2021
01 Apr 2026, 10:07
Bad and unfair service
Service very bad eversince instalation and they taking long with refund
Helpful (0)
Replies (6)0
Replies (6)
HYPA's replyOfficial
01 Apr 2026, 10:13Good day, Ebrahim!
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
HYPA's reply01 Apr 2026, 10:13
Official
Good day, Ebrahim!
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
Thank you for the post.
Kindly note that the above has been noted and escalated for investigation and resolution.
Feedback will be provided to you soonest.
Regards,
Hypa
EB
Ebrahim B's updateReviewer Update
01 Apr 2026, 12:26I was promised needed documents for refund but at the end im still waiting. Empty promises bad service and not caring about the consumer.
EB
Ebrahim B's update01 Apr 2026, 12:26
Reviewer Update
I was promised needed documents for refund but at the end im still waiting. Empty promises bad service and not caring about the consumer.
HYPA's replyOfficial
01 Apr 2026, 13:34Hi, Ebrahim.
Please see feedback from Accounts:
Kindly request for customer to confirm his email i have sent again on this email***
Please see feedback from Accounts:
Kindly request for customer to confirm his email i have sent again on this email***
HYPA's reply01 Apr 2026, 13:34
Official
Hi, Ebrahim.
Please see feedback from Accounts:
Kindly request for customer to confirm his email i have sent again on this email***
Please see feedback from Accounts:
Kindly request for customer to confirm his email i have sent again on this email***
EB
Ebrahim B's updateReviewer Update
06 Apr 2026, 01:02No reply email were received. Its bad it's really bad it's been 6days that im waiting on my Refund and numerous email were sent by me to Accounts department and but sadly now reply
EB
Ebrahim B's update06 Apr 2026, 01:02
Reviewer Update
No reply email were received. Its bad it's really bad it's been 6days that im waiting on my Refund and numerous email were sent by me to Accounts department and but sadly now reply
EB
Ebrahim B's updateReviewer Update
06 Apr 2026, 01:04I sent in needed documents for refund in the beginning but still yet no refund reflected in the account. If I mail them to ask where the refund is I get NO REPLY
EB
Ebrahim B's update06 Apr 2026, 01:04
Reviewer Update
I sent in needed documents for refund in the beginning but still yet no refund reflected in the account. If I mail them to ask where the refund is I get NO REPLY
HYPA's replyOfficial
06 Apr 2026, 08:33Good morning , Ebrahim.
The Documents have been received and sent for refund processing.
The turnaround time from processing is 7-14 working days.
The Documents have been received and sent for refund processing.
The turnaround time from processing is 7-14 working days.
HYPA's reply06 Apr 2026, 08:33
Official
Good morning , Ebrahim.
The Documents have been received and sent for refund processing.
The turnaround time from processing is 7-14 working days.
The Documents have been received and sent for refund processing.
The turnaround time from processing is 7-14 working days.