The Worst Hyundai Dealership Ever!!!!!

I am writing to formally express my frustration and disappointment regarding the repeated mishandling of my vehicles at Hyundai Fourways/Cedar

Incident – March 29, 2022 (Hyundai i20 Service):

My Hyundai i20 was taken in for its annual service. Later that day, I received a concerning call informing me that my car had been bumped. I was assured it was only a "minor bump," as if that was meant to put me at ease.

Despite multiple requests from myself and others, I never received any footage or the pre-inspection video. This is unacceptable, especially given that my car was only repaired on one side.

There was no proper apology—just a casual acknowledgment as if I had lent my car to the dealership.

Incident – 2024 (Hyundai i20 Failure to Start):

My car failed to start while still under warranty. It was towed to the dealership and remained there for a week.

I received no communication regarding the issue until I persistently followed up. I was eventually told that the fault could not be identified, despite the fact that it had clearly failed to start.

It is deeply concerning that a brand specializing in Hyundai vehicles was unable to diagnose the issue.

Incident – March 28, 2025 (Hyundai Venue Service):

I brought my Hyundai Venue in for a service, only to find that my customized sound system had been damaged upon collection.

When we raised the issue, there was once again no apology. Instead, we were told to bring the vehicle back for repairs.

My son was sent from Midrand to Woodmead for a resolution, but nothing was done.

This pattern of negligence, lack of accountability, and poor communication is unacceptable. So Between Mpho the technician and Kabelo, Fulu and Khethani in the wash bay the amp just blew without them touching it and again No Apology (because I am probably driving the car on loan from them), No communication. Just *** service.