1 reviews | Active since Jun 2024
I received a very bad experience from Palesa Martin
I received a very bad experience from Palesa Martin. I took my car for service and she turned the car back and said it was early for service even when she saw the invoice from last service that clearly states ''Next Service @ 29,000kms or Aug 2026 whichever comes first.” Instead she told me the person who did that for me no longer works there. She even said ''If you are forcing the service, who is going to pay for it because Hyundai won't?” I am not forcing anything. I am following the service date that was given to me by Hyundai and is clearly written on my service documentation. I am extremely disappointed with the lack of care and ownership shown in this situation. I travel 45 minutes to Hyundai Fourways because I trusted the dealership with my vehicle, and I expected a much better level of customer service. Palesa Martin is very ***********.
