Disappointing service!

My experience with Hyundai Fourways has been extremely disappointing from start to finish. From submitting an online enquiry and only receiving a response from the sales consultant after I had already purchased the vehicle, to being issued incorrect number plates due to my details being mixed up with another customer's, the lack of attention to detail has been concerning.

I had to return to the dealership multiple times to resolve the number plate issue, only to discover that my *** had also been incorrectly captured. This then left me with the additional administrative burden of updating my insurance and other service providers with the correct information.

Most recently, trying to book a routine service has been another frustrating experience, with multiple unanswered calls and an online ticket that has gone without a response.

The recurring issues point to a concerning lack of efficiency, accountability and customer care. I have since decided to use another Hyundai branch for all my servicing and future needs. Frankly, if I had not already purchased my vehicle, I would not return to Hyundai Fourways, nor would I recommend them to anyone. A vehicle purchase is a significant investment, and customers deserve far better service than this.