HZ
Helouise Z

1 reviews | Active since Aug 2018

20 Mar 2025, 13:54

Bad service

Terrible service since day 1. They promise to phone back to update you, but NEVER does. My car was supposed to be there for 2 hours. It turned out to be 2 weeks. Then the bumped my car when the drove it out of the workshop and we had to wait even longer for it to be repaired by a panelbeater. I had to put up a fight to get a courtesy car since a have 4 children and we only have a bakkie as an extra car. Then we decided to leave the car there and trade it. The transaction on another Staria was about completed and we only had to sign upon collecting it. When we arrived the car was sold to someone else because they took a week to complete the paperwork. They promised to find us another one. Its a week later and they still don’t keep us in the loop. Just excuses and lies when I phone them. I will definitely be moving to another branch or dealer

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