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Prudence M

1 reviews | Active since Dec 2023

07 Dec 2023, 07:40

Hydraulics Durban store

Good day

I am writing to address an issue with a recent purchase I made at your esteemed store. I bought a pair of Karl langerfield from hydraulics Durban store with high hopes of durability and quality. I regret to inform you that despite my limited usage, I have noticed several cracks appearing on the shoes’ surface. It is worth noting that I have taken great care to wear them sparingly and have strictly adhered to the recommended usage instructions provided by your brand.

Upon closer examination, I discovered that the warranty for these shoes has recently expired. While I understand that warranties are put in place to protect the manufacturer against defects within a specific period, I believe that the cracks appearing on the shoes after such limited use indicate an inherent flaw in their construction.

Considering my loyalty as a customer and my belief in your brand’s commitment to quality, I kindly request your assistance even if am still being charged for you to fix my shoes it’s still fine I really don’t have a problem because I can’t be walking around with such shoes while people are saying am wearing **** shoes. Your help will be highly appropriate. Looking forward for a positive feedback.

Thank you

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