Dont buy from Hydraulics Sandton or any affiliated stores

I just got a call from Hydraulics’s Sandton and was told that my lay-bye has expired and the funds will be forfeited (all of the funds) and I will get nothing. I don’t want a refund but the law surely can not condone such. I also sent the matter to you and the consumer goods ombud for help. I spoke to Thando at the store who verified that I will get nothing and I will deal with the lawyers.