cV
clinton V

1 reviews | Active since Apr 2015

06 Apr 2016, 13:38

Terrible Service!

Our family had 3 properties with Huurkor. Two I have taken away now as the agents involved are unprofessional. The one property was sub contracted and damaged. The other I went to fetch the keys after I was told the keys would be available at the office. The one set is missing and the other was given out to someone else. The last property that is still at huurkor had an amount debited from our rent for an invoice that was for another property in the same Street. Took more then 6months of me constantly following them up before the amount was refunded. Doesn't matter how many times I've complained to the agent. Today Louisa just stated \I don't know what's going on, I just work here\""

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Replies (1)
Huurkor
Huurkor's reply13 Apr 2016, 09:08
Official
Hello clint283,

Good day

Kindly find Louisa's apology here under.

To Mr. Clinton Viljoen, owner of properties managed by us, I extend my sincere apology for unintentionally offending you during your visit to our office on Wednesday, 6 April 2016. It was a privilege taking care of your valuable assets and I wish you great success for the future. Louisa

We trust you find the above in order and apologize for the inconvenience in this matter.

Regards
Jessica@Huurkor