1 reviews | Active since Nov 2015
STOVE / BEDROOM DOOR
ON THE 7TH OF JANUARY 2016 I SIGNED A CONTRACT WITH HUURKOR FOR A BACHELOR FLAT AT PARK VILLA FLAT , I WENT TO VIEW THE FLAT AND I LIKED IT , AFTER VIEWING THE FLAT THAT IS WHERE I SIGNED THE CONTRACT AND I PAID THE RENT AND DEPOSIT OF R8030 BUT I TOLD THE SALES LADY REBECCA THAT THE BEDROOM DOOR IS A S**** , SHE ASSURE ME THAT WHEN I MOVE IN EVERYTHING WILL BE IN ORDER AS I TOLD HER ABOUT THE DIRTINESS OF THE FLAT , WHEN I MOVED IN ON THE 1ST OF FEBRUARY 2016 THE STOVE WASN'T WORKING AND THE BEDROOM DOOR ALSO IS STILL A S**** , I RETURNED THE CHECKLIST FORM AND STILL THEY DID NOT COME AND FIX , I PHONED THEM , I SPOKE TO CORINE SHE TOLD ME THAT THE OWNER NEEDS TO SIGN FOR IT SO THAT THEY CAN COME AND FIX IT AFTER 2 WEEKS I RECEIVED A CALL FROM A TECHNICIAN HE CAME AND HE SAID THE STOVE IS NOT FIXABLE IT NEEDS TO BE CHANGED FROM THEN UNTIL TODAY I DON'T COOK AS I DONT HAVE A STOVE , WHEN IS SPEAK TO CORINE SHE TOLD ME THAT THE OWNER IS NOT READY TO CHANGE THE STOVE AND IT IS MY 2ND MONTH STAYING THERE WITHOUT COOKING AND THE DOOR IS STILL NOT CHANGED ALSO. AM SLEEPING WITH THE DOOR OPENED AND AM EATING TAKEAWAY THAT I DONT EVEN AFFORD TO BUY AS I DONT HAVE STOVE BUT AM PAYING RENT
Good day
Please note that as stipulated in you lease agreement - we are unable to fix any of the problems in your flat without the authorization of the owner, also note that Rebecca had no right to tell you that everything will be fixed as she does not know that for certain, also note that the agent (Rebecca) does not work for Huurkor but is a sub contractor.
I will forward your complaint to the commercial department and ask that they send a request to the owner to fix everything in your unit.
Regards
Jessica@Huurkor
Good day
Please note that as stipulated in you lease agreement - we are unable to fix any of the problems in your flat without the authorization of the owner, also note that Rebecca had no right to tell you that everything will be fixed as she does not know that for certain, also note that the agent (Rebecca) does not work for Huurkor but is a sub contractor.
I will forward your complaint to the commercial department and ask that they send a request to the owner to fix everything in your unit.
Regards
Jessica@Huurkor
