No repairs after repeated e mails on rental flat

I moved into a new flat rented by Huurkor at the end of November, the flat required repairs, the shower and toilet were dirty, and there was a ****roach infestation, all of which I reported in detail via e mail to Douw Van Der Westhuizen on 30 November. It is now almost a month later and all that has been done is an inspection of the required repairs, which were already on record from the move out inspection from the last tenant. This means Huurkor has been aware of the required repairs for more than a month and nothing has been done. <br> <br> In addition:<br> It took 5 days for the move-in inspection to take place.<br> A separate inspection was conducted for the repairs, the inspector did not arrive on the morning I took off work to be present for the inspection, and he was late for the rescheduled appointment. <br> I still have ****roaches in my house, I can't open my bedroom doors because they have no handles and the garage is rank with damp in the walls so it stinks.<br> <br> PLEASE can I just have cupboard handles and a repainted garage, and please can Douw Van Der Westhuizen acknowledge my e mails and provide some sort of customer care as it is severely lacking at this stage.