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Ricardo A

1 reviews | Active since Mar 2014

08 Oct 2015, 20:37

false claims to hold back unit deposit

Hi<br> I am so disappointed in the service given. I rented a unit in La Werna in Sinoville Pretoria for a year. I paid my rent faithfully each month on the 28th. When the contract ended I fulfilled all their requirements they needed to have my deposit returned and an inspection was called for on a specific day, if I was not present I would have to forfeit 150 Rand. I was present! When I received my deposit on the 7 th October an amount of R 2880 was deducted from the deposit which in the contract was to be paid within 21 days. I received after 37 days.I received a message saying if I did not answer they would send a maintenance man to fix. I had to personally go to Pretoria from Brits to dispute the deduction which proved that previous tenant had damages done. When this was resolved we received an amount R 1500 less because the sewer was blocked.<br> The deposit for keys, deposit for gate remote was all left out<br> The deposit I paid in, was the whole year in a rust account receiving interest which they refuse to give me<br> All I ask please if you can help me

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Replies (1)
Huurkor
Huurkor's reply06 Nov 2015, 14:46
Official
Hello Ricardo777,

We have registered with Hellopeter today and would like to respond.

We will contact you today via email for the all information needed to investigate this matter.

Regards Huurkor (PTY) Ltd