Deposit Refund

<p>For some reason it seems like this company never refunds tenants deposits.</p> <p>I have been a tenant at Summerfield Estate since 2015 and I moved out end of June 2017. Huurkor sent me an sms saying I need to move out on the 30 June 2017 and hand in the keys before 12pm on that day, I could not move out on that day since it was a Friday and the place I was moving to was only going to be available on the 1 July 2017 (Saturday), So I could Hurrkor and I explained to them that I would not be able to hand in the keys on that specific day and the lady I spoke to said it was fine I can hand in the keys Saturday before 12 pm if they open or Monday morning (I have a recording of this conversation). So as I was moving out on Saturday the caretaker (Kenneth) said I must give him the keys as he has people wanting to view the unit, so I handed the keys to him and Monday I emailed Huurkor informing them that the keys were handed to Kenneth. Huurkor now refuses to pay me back my deposit, they are saying that the owner of the unit asked that they do not give me my deposit since I did not give in the keys on time and she has lost a tenant because of this and therefore lost a months rent. Now firstly I had arranged for the key to be given in late and secondly in the contract it says that if I do not given the keys, they will have to get a locksmith to change locks and that cost will be deducted from my key deposit which is R500, but the looks where not changed and they are now taking the whole R6200 of my deposit. I emailed Huurkor explaining to them that the I had arranged for the keys to be handed in late and that even if I didnt hand in the keys at all, the contract says that they would use my key deposit (R500) to change the locks. After I told Huurkor this they said they will let the owner know and they will get back to me. A week later I call them and now apparently the owner says there was damages that she needed to repair, so I tell Huurkor that an inspection was done and I have a copy of the inspection with no faults listed, what did she have to repair?</p> <p>I know it is a long story but I really do feel that Huurkor is taking people for a ride and by the looks of things nothing really gets done, I hope someone makes the time to read through my post and help me get my refund, R6200 is really not change.</p> <p> </p> <p> </p> <p>Thank You.</p>