1 reviews | Active since Mar 2016
Deposit
On the 28th of February 2016 i moved out of a residence in pebble beach 201. On the 22nd of February 2016 a inspector came through to check up on the place, i had left my nanny because i could not stay off work. I left the report form with the nanny on the table at the apartment. apparently the person inspecting did not even look at the inspection sheet which i have faxed to Hurkoor last year around February 2015. I contacted Huurkor on the 07th March for my deposit they told me to send them my account statement which i did. on the 8th March i asked them about my deposit. They only responded today the 14th of March 2016 and they where telling me about qoutations. I have spoken to these people about 5 times last week no one bothered to tell me about the damages they alleged. The manner in which we get our answers is very rude.WE pay our monies that we work hard for and yet no one takes us serious at hurkor. i have now received pictures of damages but they cannot provide me with pictures that were taken prior to me occupying the place. Unless they can prove that the damages then i dont expect them to take my deposit...
Good day
Please note that the inspector does not need to look at you previous form as his job is to fill in a new form, your form will be on the system which Diana will compare, also note that I will ask her to send you to comparing photos, the reason it takes long for us to respond on your specific e-mail is we have thousands of other units and a lot of people is moving in and out this time of the year so she has to process about 200 units on you lease agreement you will see it can take up to 21 working days for us to process your deposit so please be patient.
I will have them forward the photos to you asap.
Regards
Jessica@Huurkor
Good day
Please note that the inspector does not need to look at you previous form as his job is to fill in a new form, your form will be on the system which Diana will compare, also note that I will ask her to send you to comparing photos, the reason it takes long for us to respond on your specific e-mail is we have thousands of other units and a lot of people is moving in and out this time of the year so she has to process about 200 units on you lease agreement you will see it can take up to 21 working days for us to process your deposit so please be patient.
I will have them forward the photos to you asap.
Regards
Jessica@Huurkor
