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I’ve rented with Huurkor for 2 years and today after making my payment for rent I accidentally made an additional payment of R7000 when I contact the offices I was told that I must reverse the payment from my side , I went to the bank and was told it would take 21 to 40 days to have the money brought back into my account , I called and pleaded with them for a refund and I would even pay for any bank charges incurred and I was told “ I have explained the matter to my director and I was informed that we will not be refunding the funds.” I am now *****ed for the month just because they feel they have the right to keep the money. There are things in the apartment that haven’t been fixed and in the last meeting with the agents I was told that I would have to fix all outstanding issues also the roof leaks when it rains and is damaging the ceiling and I was told that the complex has to fix it and not the owner.