Buy now, suffer later

I bought a new Husqvarna lawn in October 2025. This new mower was missing a part. Despite many attempts to get help from Husqvarna in South Africa, my request for help still remains unanswered 6 month later. I would sum this up as non-existent service. Unfortunate as a I am an avid motorcyclist as well and this interaction has damaged the brand for me.