RH
Robert H

1 reviews | Active since Apr 2011

07 Sept 2015, 16:22

Never Use Hush Puppies Online Store

I write this as a disappointed and now former Hush Puppies buyer as I will never buy anything from your store again. I decided to buy my dad a pair of Hush Puppies for his birthday as he was the person who first recommended me to Hush Puppies shoes and is an avid supporter.<br> <br> I made my order on 21 August 2015, and made payment via credit card as soon as I made the order. <br> <br> It is now 7 September, just a few days before his birthday, still no correspondence from Hush Puppies. Desire Fouche (compliments to her in all this) was nice enough to help me today only to tell me that the shoes are sold out.<br> <br> How ridiculous can Hush Puppies be through this whole ordeal? Did you hope I'd forget about my order? Do you honestly think I'll trust you to deliver another pair of shoes? Do you honestly think I will pay more for another pair after this? <br> <br> Now I've sent my banking details for refund, so yes I'll just have to take the knock of the credit charges, etc, I don't care about that...<br> <br> Never again will I walk into one of your stores or support a company that treats clients so poorly, this was honestly a pathetic excuse of a sa

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Replies (1)
Hush Puppies Retail
Hush Puppies Retail's reply07 Sept 2015, 16:31
Official
Hello robdutch,

Thank you for the note.

Please know this is certainly NOT the way we endeavour to conduct our business and we treat your comments with the greatest level of concern.

A full investigation will be conducted internally and we will revert forthwith and without further delay.

Humblest of apologies,

Laurence