I lost my job for being sick.

I have been working as a Customer Service and Live Chat Consultant in the company for 11 months. I have spent most of these months happily and I have thoroughly enjoyed working my work. Unfortunately, some of the employees in the company have now ruined my experience.

I have been subjected to many inexplicable situations that have made me uncomfortable and unsettled. I firstly notices a change attitude and treatment towards me after I inquired about certain things as I had ideas that may have assisted the company in growing and ensuring that the agents/consultants gain further knowledge and become better. These ideas were to also assist TL's/Mangers also understand people better so productivity increased.

After noticing this which started making me uncomfortable and unsettled I could not even voice these ideas that I had/have.

I received an unwarranted warning as a B. A U (trainee) for a first infraction that the code of conduct and work handbook states that a R. O. C is the disciplinary action required. Gaslighting in an effort to humiliate and or embarrass me in front of other colleagues. On a Friday I asked a question : will the warning I received while I was a B. A. U agent always prevent me from growing in the company. After doing on a Monday there after I received a waring which I did not sign as I felt it was unwarranted as in my memory I use the out bound to call back customers and send an email to my TL. This affecting my growth within the organization, I then received a second one the next week. A second unwarranted warning for an outbound call/call avoidance that had approval from my direct superior. The warning subsequently dissapeared after I inquried about it further. My direct superior refusing to complete my return to work documents on time, thus disrupting my concentration at work. Upon arrival to complete O. T, I inquried about the repercussions if not completing back to work documents, didn't receive a clear answer and instead was given a suspension letter on the very same day. Received a letter of suspension for outbound call, that I was authorized to make by my direct superior, as the customer required completion of assistance the previous day as my colleague had a system issue and was not able to complete it and I was asked to call them back the next day as I was coming in early.

Due to this, I had come to work for the past few months with a quiet disposition and a lack of drive, I felt unmotivated to come to work as the environment has become toxic for me, yet dispite all of this, my work performance and my statistics have never declined. I had never allowed my personal feelings, and personal life affect my work and behavior at my place of employment.

I want to mention here that behavior and treatment of other colleagues is different. I understand the need to have rules and regulations in the organization and I wanted to be a part of bringing out the best of the company however I deserved to be respected and acknowledged for my services. My dedication to helping consumers, and desire to represent Huntswood in a positive light was now one of the few things that have kept me holding on, but my frustration has come to a boiling point.

Now, as a former employee the are still making my life hell. I have requested my paperwork, so I can cut all ties an move forward with my life, and all they do is give me the run around. I am emotionally drained and this is my last resort. Calling and emailing does not help. I am at my wits end.