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Cara-Storm Conlan

1 reviews | Active since Jul 2016

15 Jul 2016, 07:09

Very Friendly Customer Service

<p>The last daiper in my 'Huggies Gold for Boys No.3' pack had a hard and wirey piece in it like cardboard, I contacted their Customer Care Service at 8am this morning just to inform them that there was a problem with my 1 Daiper.</p> <p>I spoke with a lovely lady by the name of Tracey and she was more than helpful, she is sending a courier to collect the problem daiper as well as sending me a voucher to compensate for my inconvenience.</p> <p>Thank you for understanding and being so polite.</p>

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Replies (1)
Huggies
Huggies's reply15 Jul 2016, 07:20
Official

Thank you very much for your comments. We value our Customers and their feedback and appreciate the time it takes to speak to us. Thank you very much for allowing us the opportunity to assist you.

We hope you have a lovely day.

Kind Regards

The Huggies Customer Care Team