JK
Jade K

1 reviews | Active since Nov 2016

28 Nov 2016, 07:45

STILL WAITING...

<p>2 to 3 weeks ago, I made a complaint about Huggies pants for boys. Somebody named Tracy called me to ask me for more information about the nappies and also requested that I send 5 nappies with the courier service. She also stated that I will receive a voucher as soon as she received the nappies to purchase any Huggies product. I AM STILL WAITING ON THAT VOUCHER. You cannot take 5 of my childs nappies that I SPENT MY MONEY ON and not come through with your end of the deal. It's unacceptable! </p>

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Replies (1)
Huggies
Huggies's reply28 Nov 2016, 08:13
Official

Thank you very much for your email. We will follow up with the consultant who handled your call and will be in contact with you shortly. We are so sorry to hear that you have not received your voucher and thank you very much for letting us know.

Have a lovely day.

Kind Regards

The Huggies Customer Care Team